Shipping & Returns

Shipping Policy – OP Health Ltd

At OP Health Ltd, we offer FREE UK delivery using Royal Mail Tracked 48, with parcels typically delivered within 2–3 working days. Orders placed before 3 PM will be processed the same day. While we aim to dispatch promptly, delivery times may vary slightly depending on location.

Deliveries are generally made by 4:30 PM, Monday through Saturday, excluding remote areas such as the Highlands and Islands of Scotland, where limited transport links may cause delays.

In some cases, deliveries may be scheduled for the evening or on Sundays. Once your order is confirmed, you will receive a tracking link to monitor your parcel. You’ll also receive an email or SMS notification once your item has been delivered. Please note that occasional delays can occur due to traffic, weather, or other unforeseen circumstances.

We also ship to Europe for a fixed fee of £5, with delivery typically taking 3–5 working days. Please note you may be liable for customs duties or taxes upon arrival in your country.

For international orders outside of Europe, please contact admin@op-health.co.uk to request a shipping quote before placing your order.